Terms and Conditions

Last Updated: November 2025

Welcome to Panacea Distro (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, panaceadistro.com, including all content, product listings, features, and communication tools. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

Panacea Distro currently operates as a wholesale-only distributor. This website serves as a product catalog to display available items. Orders cannot be placed directly through the website at this time — customers must contact us to establish a wholesale account and complete orders.

We reserve the right to verify business credentials and approve or deny wholesale account access at our discretion.

By using this site, you confirm that:

• You are at least 21 years of age to view or purchase Kratom (Mitragyna Speciosa) products.
   
• You are at least 18 years of age to view or purchase all other products.
   

We may request age verification and reserve the right to refuse service.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding herbal, botanical, hemp-derived, and kratom products have not been evaluated by the FDA.

Customers are responsible for determining and complying with all local, state, and federal regulations regarding possession, sale, and distribution of these products. We are not liable for orders shipped to jurisdictions where products are restricted or prohibited.

This website does not process transactions. All wholesale orders must be placed directly through our sales team after account approval. Pricing is subject to change at any time.

We reserve the right to:

• Refuse or cancel orders
   
• Limit quantities
   
• Require additional verification
   

Orders are considered final once processed unless otherwise stated.

We currently ship within the United States only. Shipping timelines are estimated and subject to delays outside our control, including carrier issues, inventory availability, or regulatory impacts. Risk of loss transfers to the customer once the carrier accepts the package.

Due to the nature of consumable and regulated products, all sales are final. Refunds or replacements are only offered for damaged or incorrect items and must be reported within 72 hours of delivery with proof of issue.

Use of our website and products is at your own risk. Panacea Distro is not responsible for:

• Misuse or improper handling of products
   
• Adverse effects or individual reactions
   
• Business losses or profit loss related to delays or product performance
   

To the fullest extent permitted by law, we disclaim all express and implied warranties.

All content on this website—including branding, product descriptions, images, and text—is the property of Panacea Distro and protected by intellectual property laws. Unauthorized use, copying, or reproduction is prohibited.

We may change, update, or remove content at any time. We also reserve the right to update these Terms without notice. Continued use of the site constitutes acceptance of the modified Terms.

For questions, wholesale inquiries, or support, contact us at:
📩 ashvin@panaceadistro.com

By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.